Reviews are the first thing a prospect reads before calling you. A strong review profile wins the job before you even answer the phone. I help you build it and protect it.
Get a Free Review AuditGoogle uses review count, review velocity, and average rating as local ranking factors. A business with 80 reviews and a 4.8 rating outranks a competitor with 12 reviews and a 4.1 — even with similar optimization elsewhere.
But reviews aren't just a ranking signal. They're the first thing a prospect reads when they find you on Google. For a trade contractor asking a homeowner to trust them on their property, trust signals matter enormously. Five recent, detailed reviews from real customers in their town close the deal before the phone even rings.
Most contractors are sitting on a goldmine of happy customers who never left a review. The barrier isn't willingness — it's friction. A simple, consistent review request process changes that within weeks.
A steady stream of new reviews signals an active, trusted business. I build a simple post-job review request process that makes it easy for happy customers to follow through.
Every review — 5-star or 1-star — gets a professional, on-brand response. Responding to reviews improves local rankings and shows prospects you're engaged and accountable.
A bad review handled well can actually build trust. I craft responses that are professional, factual, and de-escalating — turning a potential liability into a credibility signal.
Find out how your review profile stacks up against your top local competitors.
Get a Free Review Audit